Timothy J. Fortner
Chief Executive Officer

Tim Fortner is the founder and CEO of BetterNOI. Mr. Fortner is a veteran entrepreneur in the multifamily space, founding his first screening company with an investor/partner in his twenties. Mr. Fortner establishes corporate and product vision and is directly involved in the sales process.

Stavros Aloizos
Chief Technology Officer

With over 30 years experience creating innovative and disruptive technologies, Mr. Aloizos has founded several successful companies and holds multiple patents for large-scale algorithm-based applications. He is a SaaS pioneer and an expert in the design and delivery of cost-effective, high-performance information technology and Web 2.0 solutions addressing complex business problems across a range of disciplines. He is also well versed in managing regulatory and Sarbox requirements having brought his last company, Softwave Media Exchange (SWMX), to the public markets.

Mr. Aloizos has extensive qualifications in all facets of the development life cycle, including feasibility analysis and conceptual design, implementation, documentation and maintenance. He also has particular expertise architecting complex marketplace applications serving both online and traditional spaces.

Jessica O'neil
Executive Vice President of Sales

Jessica O’Neil is the Executive Vice President of Sales at BetterNOI. She provides leadership to the sales team, oversees sales expansion, as well as forecasting and implementing effective sales strategies. Over the past 10 years with BetterNOI, Jessica has taken on numerous roles within the company including Verifications Specialist, Regional Sales Executive, National Sales Executive and EVP of Sales overseeing the entire sales department. Jessica has partnered closely with our valued clients to effectively deliver solutions needed to help them obtain an overall better NOI.

Jessica’s drive, attention to detail, and management skills are extremely valuable assets and are key factors in the growth and expansion of our business as well as improving our client experience.

Ashley Ward
Director of Implementation

Ashley Ward is the Director of Implementation at BetterNOI. Ashley came on board as a Criminal Researcher, but her ambition and desire to do more led to her meteoric rise in the company. Ashley has grown tremendously over the past 9 years from her humble beginnings as a Criminal Researcher and has excelled in each role she has been assigned. She now works closely with the founder and CEO of BetterNOI, Tim Fortner, to assist with various initiatives in the Client Implementation Department. As the Director of Implementation, Ashley is responsible for the on-boarding of new clients.

Josh Yowell
Director of Operations and Client Support

Joshua Yowell brings over 20 years in customer-facing roles and leadership to BetterNOI as our Director of Client Support. His experience spans multiple industries including non-profit, education, finance, healthcare, and now SaaS. He spent his first several years helping the local South Florida community through a non-profit dedicated to supporting battered and abused women & children. During his time in this position, he was able to gain a deep understanding of the importance of listening and empathizing, cornerstones of any customer service role. Following his experience in the non-profit space, he spent a few years as an admissions officer helping students at one of the Nation’s largest private colleges pursue their dreams and career goals. Joshua really honed his skills and passion for providing world-class customer care during his almost 10 years with a Fortune 100 financial institution. During his time there he led many high-performing teams encompassing areas such as high-value clients, new-hire training, executive escalations, and performance coaching. He now leverages that knowledge and experience to provide you, our clients and tenants, with progressively better service!

Stephanie Malcolm
Director of Human Resources

Stephanie Malcolm, MSHRM SHRM CP is an experienced Human Resources professional, with over 8 years of experience in HR, in a variety of roles and industries.

She holds a Master’s degree in Human Resources Management from Florida International University and a Bachelor's Degree in Psychology from Purdue University. Stephanie completed her HR Certification in 2018 and is a current member of the Society for Human Resources Management.

Stephanie has experience overseeing the entire strategic functions of HR in her organizations: including policy creation; benefits structuring and administration; recruitment; and performance management. She excels in and is most passionate about Performance Management. Believing that engaging and developing the team is one of the most crucial strategies in ensuring a thriving company.

In her current role as Director of Employee Engagement of BetterNOI, she works closely with the Executive team. BetterNOI is a technology company specializing in providing technology solutions and services in the multifamily industry.

Stephanie also holds the prestigious award for Excellence in HR from the South Florida Business and Wealth. The award is given to the region’s outstanding HR professionals who build and nurture the talent within their organizations.

She is currently the VP of Membership of the Staffing Management Association (SMA) South Florida. SMA South Florida is an award-winning local Human Resources chapter of the Society of Human Resources Management (SHRM). Its mission is to provide members in the area with a focal point resource for information and education on recruitment and retention practices.

Paula Reynolds
Chief Revenue Officer

With over 27 years in the multifamily industry, (and over ten years as the previous SVP of Sales at BetterNOI) Paula Reynolds is an executive sales veteran with decades of experience. She is an entrepreneur and has founded three companies which she managed, and presided overall operations and marketing functions.

Paula is a confident communicator who builds positive and enduring relationships that generate trust. Her ability to produce customer gratification and lasting business relationships comes directly from her experience selling to C-level clients.

She brings a wealth of knowledge and experience in the multifamily executive sales and management space directly related to expanding markets, increasing sales revenue, and gaining national exposure. While her most recent ventures have been in digital marketing, ILS sales, and operation products, Paula’s true passion is in the mentorship and development of her teams.

Carter Huhta
Chief Financial Officer

Carter Huhta has been a financial professional for over 35 years. His experience includes commercial banking, consulting, and corporate accounting.

At BetterNOI Carter is the CFO, responsible for financial reporting, interactions with the outside accountants, law firms, and insurance companies in addition to day-to-day accounting, cash flows needs of the company, and facilities management. Carter has a degree in finance from Michigan State University and an MBA with Distinction from DePaul University.