Better Control. Better Recovery. BetterNOI.

Accurately and Fairly
Allocate Utility Expenses

Better Utility Billing helps apartment operators manage, allocate, and recover utility costs, while maintaining an exceptional customer experience for residents.

Technology

An extensive software platform provides a wide range of allocation and billing options, plus seamlessly integrates with major Property Management Software.

Resident Support

Ensuring residents have a positive experience is a priority for our team. Our dedicated customer support agents are available to address resident questions and concerns.

Regulatory Research

Our team researches utility regulations by jurisdiction to ensure your community is in compliance with local regulations.


Customer
Portal


Allocation
Models


Customized
Statements


Real-Time
Dashboard


Regulatory
Research


Error
Checking


Resident
Portal


Software
Integration

Cost
Allocation

Based on the allocation model you select, managed costs are proportionally allocated to community residents.

Resident
Billing

Better Utility Billing generates invoices, then sends to residents electronically or via regular postal service. Activity is also viewable in resident portal.

Payment
Processing

Allows residents to choose convenient online payments through their personal portal.

Billing
Management Options

Providing a single invoice with all shared expenses makes review and payment convenient for residents. Allocation and billing services are not limited to utility costs, here are some common expenses communities allocate:

Water
Electricity
Trash
Pest Control
Sewer
Gas
Rent
Cable

Analyze Your Collection History
Measure Leasing Effectiveness

Professional
Debt Collection Administration

Experience the unique way the BetterNOI system segments, analyzes and interprets your collection data, then provides actionable recommendations to improve your community's performance. Our new model offers clients more accountability for results by partnering with highly effective collection agency partners.

Request a Demo Today

Reducing bad debt begins with understanding the source or cause of collections. BetterNOI begins by analyzing YOUR collection data to determine where the maximum return can be created based on this information.

Debt Recovery

The priority is to recover outstanding balances with tact and professionalism, returning the money you are owed as quickly as possible.

Judgement Collections

Experienced collection partners will use the most appropriate methods available to collect against your outstanding judgements.

Settlement Negotiations

Occasionally, creating a payment plan or negotiating a settlement for a reduced sum may be the best possible alternative. Professional collection partners have the expertise to negotiate on your behalf.

Get To Know Your Debt

What type of debt are we collecting? Make informed decisions and fine-tune your leasing and resident selection guidelines.


Recovery Rates

Follow collection performance over a two-year cycle with easy, accurate measurements of recovery success.

Placement Details

We evaluate the recovery opportunity and our collection partners aggressively work accounts with maximum potential. Experienced collectors know when to report to credit agencies, initiate wage garnishments and work with law offices.
Request a Demo Today